Jordan Telecom has bowed to workers' demands after up to 3,000 staff took part in strike action this week over salary levels and working conditions.
Despite describing the industrial action as "illegal", the operator has agreed to implement a number of points laid down by the trade union, including a redundancy package for some employees wishing to leave the company and to begin paying overtime to those who work more than 40 hours a week.
Abdul Rahman Aboud, head of the Trade Union of Public Utilities and Free Trade, told
the union was satisfied with the outcome, but did not rule out the possibility of future action if the agreements were not respected.
"I am happy because we have all we asked for," he said.
Raslan Deiranieh, chief financial officer at Jordan Telecom, described the deal as a "balanced agreement".
"We have met most of the requests by the union. I think it is a balanced agreement. We cannot say any party wins more from the other party," he told
In total Jordan Telecom, which is majority-owned by France Telecom, has agreed to meet around a dozen demands set out by the trade union.
In addition to the redundancy package and overtime, the operator has pledged to implement an annual pay increase for some staff, appoint doctors in the governates to authenticate sick leave and provide hot meals to workstations that accommodate a large number of employees.For all the latest tech news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.
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