New independent survey data from YouGov and Daleel highlights growing financial inclusion, but also reveals gaps in consumer confidence and engagement
bank account
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Mashreq talks gamification, trading crypto and teenagers
Having launched a new digital bank account for Generation Z, the UAE’s oldest privately owned bank has plenty of modern ideas in the pipeline
bank account
Almost 90 percent of UAE bank customers find opening an account too complicated
IDnow survey also indicated 82 percent unhappy with having to physically go to a branch versus digitally opening an account
AI chat bot
Technology, AI to help UAE’s underbanked domestic helpers, says Rise co-founder
Rise co-founder Padmini Gupta said an AI-powered chat bot services 20,000 unique customers each week, largely drawn from the UAE’s large population of domestic employees
Abu Dhabi
Two thirds of UAE residents never change banks, survey finds
Souqalmal.com prepared the following five-step guide to switching a bank account, with minimum hassle