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Fri 13 Apr 2018 10:26 AM

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Dubai Police launches new emergency locator service

System is designed to provide more accurate location information to first responders during an emergency

Dubai Police launches new emergency locator service
(Photo for illustrative purposes only)

Dubai Police has announced the launch of its Android Emergency Location Service (ELS), designed to provide more accurate location information to first responders during an emergency.

Location is only transmitted when an Android smartphone user contacts the emergency number and the UAE is the first country to deploy the Android ELS in the Middle East and North Africa following 14 countries from around the world.

Today, roughly 95 percent of calls to emergency services come from mobile phones in the UAE, state news agency WAM reported.

Kamel Butti Al Suwaidi, director general of operations at Dubai Police, said that the activation and implementation of this technology follows recommendations made at the annual meetings of the UAE Government.

He said the meetings recommended immediate identification of locations in the emergency situation in the efforts of reducing the emergency response time.

"This is being done by strengthening the technical structure in the operating room by providing them with immediate location identification systems using satellite technology to reduce emergency response time," he said.

"During emergencies, timely and accurate information is critical and by facilitating this we aspire to help save lives and enhance the state of emergency services," added Nour Koudsi, head of Android Platform Business Development and Partnerships - the Middle East at Google.

The life-saving feature is now fully activated for Dubai. All other emirates interested in making ELS available to their residents can contact Dubai Police to make arrangements to transmit ELS location data for their locales.

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