Saudi Arabia picks IT firm SITA to transform airport services

General Authority of Civil Aviation picks IT provider SITA to support the modernisation of the country's biggest airports
Saudi Arabia picks IT firm SITA to transform airport services
By Sam Bridge
Sat 18 Aug 2018 01:23 AM

Saudi Arabia’s General Authority of Civil Aviation (GACA) has selected global IT provider SITA to support the modernisation of the country’s biggest airports.

The company will implement a sweeping transformation of airport and communication technology across 26 airports, GACA said in a statement.

It added that the new technology is vital to improving the overall passenger experience while preparing the airports for an expected surge in passenger numbers over the next few years.

Passenger traffic across all Saudi airports climbed to 92 million in 2017, a 7.7 percent increase compared with the previous year.

Abdulhakim bin Muhammad Al-Tamimi, president of GACA, said: “GACA has mapped out a clear future for Saudi airports, enabling us to meet our continued passenger growth while maintaining the world’s best airport facilities. We recognized that SITA was best suited to support this transformation. They have worked closely with us to implement our requirements for each airport and provide the right solution.”

As part of the technology upgrade, SITA is implementing its AirportConnect Open platform which will enable the launch of cutting-edge solutions such as biometric single-token travel and common-use payment systems.

In addition, SITA is providing GACA with a new baggage management solution and will help airlines track and capture baggage data at check-in, loading onto the aircraft, transfer and on arrival.

SITA’s airport management solution and flight information display system is first being deployed in Jeddah’s King Abdulaziz International Airport while the airport management solution is being rolled out in an additional 21 airports before the end of the year.

SITA has also introduced airport iValidate gates at Jeddah’s King Abdulaziz International Airport and Riyadh’s King Khalid International Airport to accelerate passenger processing.

Hani El-Assaad, SITA president, Middle East, India and Africa said: “Our solutions will help GACA reap the full benefit of the tremendous growth they have experienced across all Saudi Arabian airports in the past few years.”

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