Equipment providers must protect telecoms sector, says TRA

The statement from the UAE's Telecommunications Regulatory Authority (TRA) comes amid a US blacklisting of Huawei
Equipment providers must protect telecoms sector, says TRA
By Bernd Debusmann Jr
Sun 02 Jun 2019 12:00 PM

In the wake of a US blacklist of Huawei, the UAE’s Telecommunications Regulatory Authority (TRA) has said that equipment manufacturers must protect the rights of consumers and the stability of the UAE’s telecoms sector.

Following the US commerce blacklist of Huawei, the TRA held a number of meetings with company officials to ensure that the developments would not have a negative impact on the sector in the UAE.

“Huawei confirmed that all its products being sold in the local market, including its stock in warehouses, will not be affected by the recent developments,” the TRA said in a statement. “It stated that all aps and their security updates on Google Play are available without any issues.”

In a similar statement last week, telecoms provider Du said it would continue to honour the warranties of Huawei devices.

“From our side, all customers who purchased Huawei devices from Duare still under warranty,” Du said in a statement sent to Arabian Business. “Additionally, they can visit the Huawei Service center for any handset support issues or queries.”

The statement added that “according to Huawei, the company will continue to provide security updates and after sales services to all existing Huawei and Honor and tablet customers. This covers those that have been sold and those that are still in stock globally.”

The US government’s May 17 move to bar American companies from doing business with Huawei prompted a number of firms to step back from dealings with Huawei, including Google, whose Android operating system powers most of the world's smartphones.

In response, Huawei said it “has made substantial contributions to the development and growth of Android around the world.”

“As one of Android’s key global partners, we have worked closely with their open-source platform to develop an ecosystem that has benefitted both users and the industry,” the company said. “We will continue to build a safe and sustainable software ecosystem, in order to provide the best experience for all users globally.”

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