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Tue 12 Nov 2019 02:00 PM

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Why Emirates passengers should never get lost in an airport

Emirates launches a new Airport Maps feature on its app to help passengers to navigate through a number of airports worldwide

Why Emirates passengers should never get lost in an airport

The feature can detect the user's location via Bluetooth and wifi and provide point to point navigation through all touchpoints of the airport.

Emirates has launched a new feature on its app called Airport Maps which will allow customers to navigate seamlessly through the airport.

The feature can detect the user's location via Bluetooth and wifi and provide point to point navigation through all touchpoints of the airport including check-in desks, Emirates lounges, shops, restaurants or ATMs in the airport.

The Emirates app, supported in 19 languages, currently has 1.5 million active users each month and allows customers to search, book and manage their flights as well as their Emirates Skywards accounts.

The new feature maps out Dubai International Airport's Terminal 3 and also includes major airports in the Emirates network such as London Heathrow, London Gatwick and Hong Kong International airport.

About 90 million passengers transit through Dubai international Airport each year and the wayfinding technology was introduced to provide convenience and a world class customer experience at every touchpoint of the Emirates journey, the airline said in a statement.

The Emirates app is free to download on iOS or Android devices.

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