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Brand View

Wed 27 May 2020 11:03 AM

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#StoptheSpread - Helping ensure your business continuity during Covid-19 pandemic

Micro Focus is putting customers first, in teaming and working together for the best outcomes, in deciding and acting in a way that makes an impact

#StoptheSpread - Helping ensure your business continuity during Covid-19 pandemic

The coronavirus Covid-19 global pandemic is affecting every aspect of our lives, from how we work to how we conduct our daily lives at home with our families.

Micro Focus is standing firm in our company values, in putting customers first, in teaming and working together for the best outcomes, in deciding and acting in a way that makes an impact, and in learning and adapting so that we can help our employees and customers adjust to this new way of life.

As businesses transition to allow their employees to work remotely, Micro Focus would like to help by making it easy for organizations to ensure continuity of service to their customers. To that end, we offer you the following packaged offerings that are designed to help you and your teams.

Adoption Readiness Tool (ART)

We know that software only solves part of the problem, to truly mobilize teams for the new normal, training and enablement are critical. In line with this, we would like to complement the Micro Focus COVID-19 Business Continuity Packages with access to our Adoption Readiness Tool (ART) training development solution. The Adoption Readiness Tool (ART) training solutions will help your teams transition to new ways of working. ART enables you to rapidly generate your own custom onboarding content and launch virtual training with simulation based hands-on exercises and video’s, on any topic required, in a simple and fast way.

To get started with ART, please register for our ART Introduction Webinar and receive your 3-month complementary trial license, online training and access to technical webinars at no additional cost. Try it out – see what works for you and at the end of the trial, you can keep all of the training content you created to help your teams stay supported. If you would like to continue to develop further materials we can work with you to transition to a longer term license.

1. Advanced Authentication for Remote Employees

As your employees move to working remotely, they need secure access to the data and systems required for their job. To help with this challenge, we’re providing you with this unlimited edition of NetIQ Advanced Authentication that offers multi-factor authentication for your users.

Organizations can secure their users coming in through VPN, RADIUS, web portals, etc., as well as any internal requirements they may have, through this trial. This COVID-19-specific license enables the use of all Advanced Authentication features through July 31, 2020.

Download trial

2. Encrypt and Secure Remote Employee Email

Many of your users, who are working from home, may be using unsecured email systems. To help ensure your employees’ emails are secure during this challenging time, we’re giving you access to our 90-day trial of Voltage SecureMail. It provides internal and external email encryption from the originator to the intended recipient. Messages remain encrypted throughout their lifecycle until the recipient decrypts the message.

Download Voltage SecureMail trial

3. Protect Social Media & Mobile Communications

We recognize that many of our customers have more employees working from home at this time and need to collaborate virtually. Micro Focus is offering our Digital Safe customers the ability to use our Social Media Governance solution to capture one of their collaboration channels (MS Teams, or Skype for Business or Slack) at no charge for 90-days from engagement.

Social Media Governance simplifies the ability for customers to capture and centrally monitor communications of various types including social, collaborative and mobile communications, while at the same time providing controls for real-time monitoring, discovery, and capture.

To gain access to this offer, please email Digitalsafecommunity@microfocus.com  or contact your sales rep.

4. Ensure Scalability of Your Critical Internal and External Apps

As more and more employees and customers are forced to work remotely due to the spread of COVID-19, ensuring the scalability of your internal and external apps is critical to handle the unprecedented influx of online traffic. We’re here to help by making it easier for you to identify any performance issues that may arise, and ultimately ensure continuity of service. To enable you to quickly find defects and pinpoint root-cause in real time, effective immediately, we will provide you free-of-charge LoadRunner Family product licenses until July 31, 2020. To gain access to this offer, please email LoadRunner Licenses or contact your sales rep.

5. Share Ideas for Supporting the Surge in Remote Workers

Most IT environments and support organizations weren’t designed with the scenario we now face in mind. But good ideas for how to use Micro Focus ITOM products are coming in from users around the world, and we want to share those ideas with other Micro Focus customers. Visit the community to learn and share your own ideas.

6. Secure Remote Workers' Documents and Files

Employees everywhere are moving to remote work, which increases the need for more convenient file access across devices. To help with the transition, Micro Focus would like to help by offering an unlimited license for Micro Focus Filr, our easy enterprise-ready sync-and-share solution with real-time collaborative file editing capabilities for use in production until September 30th, 2020. Learn share ideas here.

7. Zero Footprint Web Access to Host Applications

For users to remain productive when working from home, they need remote access to business-critical host and mainframe systems. Micro Focus Host Access for the Cloud provides secure, browser-based access to host systems. This true zero-footprint solution enables users to easily stay productive when they work from home. These are difficult times for organizations, so Micro Focus is offering Host Access for the Cloud at no charge until July 31, 2020.

Professional Services Business Continuity Offers

As we all deal with the unprecedented world event that is the spread of COVID-19, we know that like us, customers will be enacting their Business Continuity Plans (BCP) and readjusting those plans to accommodate the evolving situation. We know that time sensitive and unimpeded access to technical experts to bolster your readiness capabilities is critical.

We want you to know that Micro Focus is here to partner with you through these times and we want to help provide you the easiest access to resources so that you can ensure the successful implementation of your BCP. If you need help during these times, we have put together a series of packaged offerings that are designed to be rapidly deployed and to help customers do everything from temporarily supplementing staff in the case of regular team members being out through to providing 24x7 solution support in case of emergency. We have adapted our offering to be delivered fully remotely and can accommodate your security requirements with US or local-based resources or leverage our global center of excellence.

We are here to help – if you would like to learn more about how Micro Focus can help you adapt your plans through services support please contact: proservices@microfocus.com

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