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Tue 3 Apr 2018 01:48 PM

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Etihad trials VR tech in Abu Dhabi airport lounge

New technology could enable personalised entertainment solutions, says airline

Etihad trials VR tech in Abu Dhabi airport lounge

Etihad Airways has begun a month-long trial to test the SkyLights Aero Virtual Reality (VR) entertainment technology in order to gather customer feedback before introducing the offering at the Midfield Terminal in Abu Dhabi International Airport.

The trial takes place at its First Class Lounge and Spa and Business Class Premium Lounge.

“By conducting trials such as this, we already understand that modern travellers expect more information and seek increasingly connected and immersive experiences which engage and entertain them on every level. Gone are the days when a premium lounge experience just meant comfortable design, luxurious amenities and fine dining,” said Linda Celestino, Etihad Airways Vice President Guest Experience and Delivery.

Celestino said the technology could enable the airline to provide more personalised entertainment solutions.

SkyLights, a provider of entertainment solutions, works with a number of airlines to transform their inflight and ground offering. It has offices in San Francisco, Paris and Toulouse.

The SkyLights Allosky VR headsets deliver an immersive, HD resolution, cinematic experience in 2D and 3D. They feature easy-to-use intuitive technology and noise cancelling, as well as battery life of over six hours.

Etihad staff will assist interested guests at dedicated areas throughout the trial, with each session ending with a short manual questionnaire.

Etihad Airways, the national carrier, flies to 103 international passenger and cargo destinations with a fleet of 115 Airbus and Boeing aircrafts.

It is part of the Etihad Aviation Group (EAG), which comprises five business divisions: Etihad Airways, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners.

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