UK-based Serco delivers a range of services to the healthcare, rail, aviation and education sectors in the Gulf region
Serco, the UK-based provider of public services, has appointed Phil Malem as CEO of Serco Middle East.
The company employs 4,500 people in the region and delivers a range of services to the healthcare, rail, aviation and education sectors.
Its contracts include the operation and maintenance of Dubai Metro.
Prior to joining Serco Middle East, Malem was the managing director of engineering and design in the Middle East & Africa (MEA) at Atkins and has also been a nuclear site director in the UK.
Malem will be a member of Serco Group’s executive committee and is operating from Serco’s Dubai office.
Rupert Soames, group chief executive, Serco Group, said: “It is a pleasure to welcome Phil to Serco and to Serco’s Middle East business. Phil brings with him many years’ experience of the Middle East successfully delivering world-class services to a wide range of customers.”
Malem added: “It is a real privilege to have the opportunity to lead the organisation in the region and I am looking forward to working on the fantastic projects that we are delivering for our clients.
"I am especially pleased to have joined when our contract with the Dubai Road and Transport Authority for the operations and maintenance of the Dubai Metro has just been extended by two years, effective until September 2021.
"We will continue to ensure leading operational performance, with 99.9 percent availability and 99.5 percent punctuality. Last year saw us surpass a record 204 million journeys and we look forward to the challenges ahead in 2019 and beyond.”For all the latest transport news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.