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Thu 2 Jan 2020 01:51 PM

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How Emirates airline invested $27m in Wi-Fi, communication systems in 2019

Dubai-based airline also says it completed its $150 million refurbishment of 10 Boeing 777-200LR aircraft

How Emirates airline invested $27m in Wi-Fi, communication systems in 2019

13 million Wi-Fi connections were made on-board Emirates airline flights in 2019.

Dubai’s Emirates airline invested $27 million last year boosting its inflight connectivity systems, with 13 million passengers using its Wi-Fi facilities, the carrier announced on Tuesday.

“Emirates continues to invest over US$ 27 million annually to operate inflight connectivity systems, serving the expectations of modern travellers. More than 13 million Wi-Fi connections were made on-board Emirates flights in 2019, as customers increasingly expect the ability to stay connected to family and friends when they fly,” the airline said in its end of year statement.

The investment was part of a wider programme to improve its customer offering. It also completed its $150 million refurbishment of 10 Boeing 777-200LR aircraft, offering a two-class cabin with wider Business Class seats in a 2-2-2 format and a fully refreshed Economy Class cabin.

ICE, its inflight entertainment system, was awarded Best Inflight Entertainment by Skytrax for the 15th consecutive year and now operates over 4,500 film, TV and music channels.

In November, Emirates announced net profit of AED862 million ($235 million), up 282 percent compared to last year, while revenue of AED47.3 billion was down 3 percent.

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