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Tue 14 Apr 2020 08:44 AM

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Covid-19: Emirates airline says passengers can extend cancelled flights by 2 years

Emirates airline said there are two new options available for those who have booked a ticket before May 31 for travel on or before August 31, 2020

Covid-19: Emirates airline says passengers can extend cancelled flights by 2 years

Emirates is giving customers the option of converting their original booking into travel vouchers of the same value.

Emirates passengers who have been forced to scrap travel plans as a result of the coronavirus pandemic can now extend the validity of their ticket for 24 months from the date of the original booking, the airline has announced.

The option is available for those who have booked a ticket before May 31 for travel on or before August 31, 2020.

During the 24 month period, the fare amount paid for the original booking will be accepted for any flight to the same destination or region – at any time – with no additional fees.

In a statement posted on its website. Emirates said that passengers do not need to call in the event of a cancelled booking. With the extended validity of the ticket, they need only call to reschedule the trip.

Travel voucher option

Additionally, Emirates is giving customers the option of converting their original booking into travel vouchers of the same value.

The travel voucher – which is valid for one year – can be used for other flights or Emirates products and services, in as many transactions as needed to completely use up its value.

Customers can change destinations with either option with no fee, provided they are within the same region. For example, passengers traveling to London will be able to rebook a trip for Amsterdam with no extra charge.

Passengers who cannot travel within this time period will be able to extend for another year. If for any reason they cannot travel, they can also request a refund.

More information on the options can be found here.

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