New service allows customers to check in for their flights from anywhere in Dubai
Emirates said on Wednesday it has introduced Home Check-in, a new service which allows customers to check in for their flights from anywhere in Dubai.
The service is available for customers across all classes travelling on Emirates flights, the airline said in a statement.
The new service enables Emirates passengers to complete the security check and check-in from the comfort of their home, hotel or office and have their luggage transported to the airport prior to their flight.
An Emirates check-in agent will arrive at the preferred location to weigh and tag the bags as well as check-in the customers and issue boarding passes. Customers can then make their own way to the airport and head directly to immigration, bypassing the check-in desks at the airport.
The service is available for AED350 per trip for up to 7 pieces of luggage. AED35 will be charged for each additional piece of luggage. Customers can book the service on emirates.com up to 12 hours before flight departure time.
Emirates said it has been running trials for its Home Check-in service since October to ensure that the customer experience and security checks are faultless. The service seals each bag and stores them in a separate hold in the van. Emirates Home Check-in will be operated with a new fleet of vans.