Emirates has won the world’s best inflight entertainment award for the 14th year in a row at the prestigious Skytrax World Airline Awards 2018.
The airline also secured a service excellence award for best airline staff service in the Middle East this year, it said in a statement.
This year’s results were decided by more than 20 million customers across 100 countries. The survey reviewed over 335 airlines from August 2017 to May 2018.
“It’s an honour to be recognised by Skytrax for our commitment to innovation and service excellence. We always work hard to stay creative, relevant, and continue to build content that appeals to our multi-national and multi-cultural passengers,” said Patrick Brannelly, Emirates’ divisional vice president, customer experience and in-flight entertainment and connectivity (IFEC).
Emirates was the first to install TV screens in every seat on every aircraft in its fleet in 1992. Today, Emirates offers over 3,500 channels of entertainment, including over 100 kids channels and 850 movies from around the world.
Emirates has also been investing in providing connectivity and Live TV for its customers. Over 70 percent of all Emirates’ aircraft offer Live TV, including all its Boeing 777-200LR and 777-300ER fleet.
Wi-Fi connectivity is also available on over 99 percent of the fleet, including all A380s, 777-300ERs and 777-200LRs. Customers in all cabin classes receive 20MB of free Wi-Fi data, and each month nearly one million passengers connect while inflight.For all the latest travel news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.
Subscribe to Arabian Business' newsletter to receive the latest breaking news and business stories in Dubai,the UAE and the GCC straight to your inbox.