Siemens unit wins baggage handling contract for Dubai airports

Siemens Postal, Parcel & Airport Logistics secures service contract for the baggage and material handling systems at Dubai International Airport and Dubai World Central
Siemens unit wins baggage handling contract for Dubai airports
By Sam Bridge
Tue 24 Jul 2018 02:00 PM

Siemens Postal, Parcel & Airport Logistics (SPPAL) has secured a major service contract for the baggage and material handling systems at the two international airports in Dubai.

Under the operation and maintenance contract, Siemens guarantees the highest standards of service with standards set in conjunction with Dubai Airports.

The contract covers a period of six years with the option for a further extension, a statement said.

At Dubai International, the service contract covers the baggage handling systems at Terminals 1, 2 and 3 as well as the material handling system at the Dubai Flower Centre. In addition, Siemens will operate and maintain the recently extended baggage handling system at the new DWC.

The offering includes end to end baggage handling system operation, all aspects of troubleshooting, a continuous improvement process, and predictive and preventive maintenance. Siemens will also provide extensive spare parts management.

Serving above 90 million passengers, Dubai International ranks as one of the top three airports in the world. Dubai World Central (DWC) has been recently expanded to accommodate 26 million passengers with a long-term plan to achieve an ultimate capacity of up to 240 million passengers per year.

“More and more airports are switching from traditional service methods to more modern models,” said Michael Reichle, CEO of Siemens Postal, Parcel & Airport Logistics. “We support customers by providing condition-based and predictive maintenance, for example, or – as is the case in Dubai – by providing KPI-based solutions and innovative digital analytics applications. By doing so, further improvement in system availability as well as cost and resource efficiency is achieved.”

“As a long-standing and reliable service partner, Siemens helps us constantly improve operational processes and system reliability, delivering high service levels for the 90 million customers we serve annually at our airports,” added Omar Binadai, senior vice president, Engineering Services at Dubai Airports.

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