Emaar Hospitality Group has secured TripAdvisor’s top rankings among Dubai hotels across all three categories – five-star, four-star and three-star.
Address Dubai Marina, a 5-star property, ranks first among all 582 hotels in Dubai, evaluated by the world’s largest travel site based on customer reviews.
The company said in a statement that Manzil Downtown tops the 4-star category, and Rove Healthcare City leads in the 3-star category.
The other four Rove hotels in Dubai occupy the places 2 to 5 on the TripAdvisor rankings for 3-star hotels, it said, adding that this is the first time that a hospitality company has earned the coveted top position in all three categories.
Olivier Harnisch, CEO of Emaar Hospitality Group, said: “The top TripAdvisor rankings gained by our hotels underline the ability of our associates to create delightful and authentic guest experiences. I thank them all for their continuous passion in being such outstanding hosts.
"The impressive results achieved by all our hotels are a clear indication that our guests love their stays with us and cherish the amenities and service we provide.
“We have always been focused on providing warm and personalized service with a human touch, which we believe is the most powerful driver of guest loyalty. We thank our guests for their positive reviews and constructive feedback and take this as a motivation to further improve our services.”
Emaar Hospitality Group operates 14 hotels and three serviced residences in Dubai and Egypt, and has a portfolio of about 40 upcoming properties in several high-growth international markets.
The Group operates hotels under three brands - the premium luxury Address Hotels + Resorts; the upscale lifestyle Vida Hotels and Resorts; and the contemporary midscale Rove Hotels.
TripAdvisor features approximately 661 million reviews and opinions - covering approximately 7.7 million accommodations, airlines, experiences, and restaurants.For all the latest travel news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.
Subscribe to Arabian Business' newsletter to receive the latest breaking news and business stories in Dubai,the UAE and the GCC straight to your inbox.