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Sat 29 Sep 2018 12:54 AM

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Revealed: which Dubai hotel brand dominates TripAdvisor rankings

Emaar Hospitality Group has secured TripAdvisor's top rankings among Dubai hotels across all three categories

Revealed: which Dubai hotel brand dominates TripAdvisor rankings

Emaar Hospitality Group has secured TripAdvisor’s top rankings among Dubai hotels across all three categories – five-star, four-star and three-star.

Address Dubai Marina, a 5-star property, ranks first among all 582 hotels in Dubai, evaluated by the world’s largest travel site based on customer reviews.

The company said in a statement that Manzil Downtown tops the 4-star category, and Rove Healthcare City leads in the 3-star category.

The other four Rove hotels in Dubai occupy the places 2 to 5 on the TripAdvisor rankings for 3-star hotels, it said, adding that this is the first time that a hospitality company has earned the coveted top position in all three categories.

Olivier Harnisch, CEO of Emaar Hospitality Group, said: “The top TripAdvisor rankings gained by our hotels underline the ability of our associates to create delightful and authentic guest experiences. I thank them all for their continuous passion in being such outstanding hosts.

"The impressive results achieved by all our hotels are a clear indication that our guests love their stays with us and cherish the amenities and service we provide.

“We have always been focused on providing warm and personalized service with a human touch, which we believe is the most powerful driver of guest loyalty. We thank our guests for their positive reviews and constructive feedback and take this as a motivation to further improve our services.”

Emaar Hospitality Group operates 14 hotels and three serviced residences in Dubai and Egypt, and has a portfolio of about 40 upcoming properties in several high-growth international markets.

The Group operates hotels under three brands - the premium luxury Address Hotels + Resorts; the upscale lifestyle Vida Hotels and Resorts; and the contemporary midscale Rove Hotels.

TripAdvisor features approximately 661 million reviews and opinions - covering approximately 7.7 million accommodations, airlines, experiences, and restaurants.

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