Oyo Hotels & Homes has announced the launch of an Arabic version of its customer app
Oyo Hotels & Homes, India’s largest and fastest-growing chain of hotels, homes, living, and workspaces, has announced the launch of an Arabic version of its customer app as the company seeks expansion in the UAE.
With Arabic language support, Oyo said it aims to extend support to more users in the UAE and reach out to the growing number of internet users.
The Change Language Functionality will enable users to simply switch from English to Arabic and enjoy a customized booking experience.
Anil Goel, group chief technology and product officer, Oyo Hotels & Homes, said: “Customer experience is a priority. Being a tech-driven hospitality business, we leverage the right technology and talent to deliver predictable, affordable, good quality stay experiences for everyday travelers and city dwellers.
"With this multilingual support, we aim to make user interactions hassle-free and convenient, further adding to the overall customer experience across the world. We believe that Arabic language support will make us more accessible to customers in the UAE.”
Currently, the customer app enjoys a rating of above 4.4 on average and has been downloaded over 25 million times across Android and iOS.
As well as English and Arabic, the multilingual support is also available in Bahasa, Vietnamese and Hindi and Oyo plans to roll out additional international language support in the coming months in a phased manner.
Opening its doors in 2013, Oyo Hotels & Homes is the world’s third-largest chain of hotels, homes, managed living and workspaces with more than 23,000 hotels and 125,000 vacation homes.