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Fri 1 Jul 2016 12:18 AM

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UAE sees up to 120 daily complaints over Ramadan price hikes

Consumer protection unit of Ministry of Economy says number of complaints rises by 25% over last year

UAE sees up to 120 daily complaints over Ramadan price hikes

The UAE is receiving more than 100 complaints per day from consumers about the rising prices of foodstuffs during Ramadan.

Dr Hashim Al Nuaimi, director of consumer protection department at the Ministry of Economy, told news agency WAM that the Ministry’s call centre is receiving some 100-110 complaints daily, an increase of 25 percent compared to last year's holy month.

He was speaking during an inspection tour of the Abu Dhabi Cooperative Society at Abu Dhabi Mall, WAM said.

The ministry said its inspection tours are aimed at ensuring that prices are controlled and that commitments to sales offers and initiatives, launched ahead of the holy month, are honoured.

Al Nuaimi said that discount campaigns and "Ramadan basket" initiatives launched by the Abu Dhabi Coop and other outlets across the UAE this year helped reduce prices by as much as 50 percent.

In comparison, last year some 110,000 Ramadan baskets were sold throughout the country from the beginning of Ramadan to June 20.

Earlier this year, the Ministry said UAE supermarkets were set to cut the prices of 5,000 food items by up to 70 percent during Ramadan.

The price cuts and subsidies are worth a total of AED250 million ($68 million), Al Nuaimi was quoted as saying in May.

He said the department had held meetings with 55 suppliers of basic goods, including rice, flour, oil, milk, fruits and vegetables.

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