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Mon 4 Jan 2016 11:39 AM

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WhatsApp users still facing issues in wake of NYE outage

Facebok-owned messaging service was downed for a number of hours over Dec 31

WhatsApp users still facing issues in wake of NYE outage
WhatsApp serves about 900m users globally. (Getty Images)

Some users are reportedly still facing issues with the WhatsApp messaging service, which was downed for a number of hours on New Year's Eve.

The outage began at around 8.30pm Gulf Standard Time on New Year's Eve, with users across the globe complaining they had lost access to the Facebook-owned service. According to Reuters, the regions most affected were America, Canada and Europe. The Middle East was hit, too, with users taking to Twitter and Facebook to air their frustrations about the outage.

However, users are still reportedly facing problems. In the Middle East, many users have complained that group messaging functions are still not working properly, with some users only receiving a handful of messages sent to WhatsApp groups.

WhatsApp, which serves about 900 million users globally, has acknowledged the problem, and said in a statement to several news outlets that it was working to resolve the issues. However, no reason has been given for the outage.

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