Opentext is looking to end the pain and frustration of document management. The ISV is aiming to cull the existing paper mountains in many local businesses and make the near-paperless office a reality with its Livelink application.Opentext claims Livelink can deliver a fully integrated set of powerful enterprise services directly to the desktop, including document and records management, virtual team collaboration, information search & retrieval, enterprise group scheduling and business process automation. Livelink’s functionality can be accessed using any standard web browser.Opentext is able to provide local companies with a fully Arabised vervision of its document management solution. Local language support is going to be key in building Opentext’s market share.“The availability of the fully Arabised version of Livelink has enhanced its market reach and renders it as an unique offering in the region. Many customers enjoy Livelink’s ease of use, yet feature rich technology irrespective of putting it to use at a department level or across the entire enterprise,” says Sriram Narayanan, regional sales manager, MEA & India. Opentext, which has been operating in the region since 1998, provides sales and technical support from out of its Dubai office.“Our direct presence and closeness to the regional customers has helped in continuously delivering the distinct value advantage as a bi-lingual solution offering to our valued customers,” says Chris Alevritis, senior vice president, SE Europe, MEA & India.
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