Federal Express (FedEx) will boost e-commerce connectivity between the UAE and Saudi Arabia with the launch of a new delivery service.
FedEx International Connect Plus (FICP) is a shipping solution ideal for e-commerce packages weighing up to 20kg.
The new international service combines speed with competitive rates, connecting e-tailers in as little as three business days.
FedEx in UAE and Saudi
The launch of FICP further enhances the delivery giant’s e-commerce capabilities, as e-tailers are increasingly seeking cost-effective solutions to meet customers’ needs.
The rapid growth of e-commerce is driven by a tech-savvy youth, supportive regulations, and strong investments in digital infrastructure.
According to a report by Deloitte, the e-commerce sector in the Middle East is projected to grow from $39bn in 2023 to $50bn by 2025.
Nitin Tatiwala, vice president of Marketing and Air Network for FedEx Middle East, Indian Subcontinent and Africa, said: “FedEx International Connect Plus offers e-tailers a reliable solution that balances speed and cost, enabling them to scale up and seize new cross-border opportunities.
“At FedEx, our goal is to provide customers with a broad portfolio of tailored shipping solutions that meet their specific delivery needs. Combined with our digital tools, we empower e-commerce businesses to deliver an enhanced experience to their customers.”
FICP offers full tracking visibility for e-tailers and customers throughout the shipping journey. The service also includes notifications to package recipients and the flexibility to choose delivery location, date, and time, including weekend and evening deliveries, via FedEx Delivery Manager.
This gives online shoppers greater visibility, control, and convenience over their e-commerce orders.
FICP also offers Picture Proof of Delivery (PPoD) to provide visual confirmation of delivery and reassure recipients that their package has been delivered, even when they may not be at home to receive it.
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