Dubai has launched a Timeshare Portal that is a one-stop-shop for timeshare operators to register and apply for permits and provide insights and guidance to customers and tourists.
The portal, launched by Dubai’s Department of Economy and Tourism (DET), will facilitate “a seamless experience for customers, tourists, investors and vacation operators in the city, supports the legal framework created by Dubai’s new Timeshare Law,” a statement from Dubai Media Office on Saturday said.
Dubai has worked to continuously develop its tourism sector as a means of economic diversification. The DET is hoping the portal will encourage investments in the vacation ownership sector.
The portal is driven primarily by a partnership between the DET and Dubai Land Department (DLD), and is backed by coordination with Dubai International Financial Centre (DIFC).
The Timeshare Law, which regulates the timeshare industry, aims to protect the rights of all parties and stimulate further growth across the hospitality, tourism and real estate sectors. In accordance with the Law, DET in collaboration with DLD and DIFC maintains a database of property brokers, developers, establishments and operators.
“With Dubai safely overcoming global challenges, we continue to explore new pathways for growth, as well as opportunities created by the changing landscape to further diversify our destination proposition,” said Helal Saeed Almarri, Director General of the Department of Economy and Tourism.
This allows DET to supervise and inspect all facilities to determine and manage all contractual terms and disputes. DET also regulates timeshare contracts and handles grievances and complaints against any individual or entity involved in timeshare activities in Dubai without obtaining the required permits and approvals.
“Our strategic partnership with the Dubai Land Department and multi-level cooperation with other government and private sector entities to ensure smooth implementation of the Timeshare Law is testament to the ongoing collaboration between government and private sector partners in Dubai, which has been an integral feature of our city’s continued success,” Almarri said.
An important provision of the law is that all new timeshare properties will only be designated as part of new or existing hotel rooms, while all legacy operators will be permitted to continue operations. Under the enhanced system implemented via the portal, no private properties will be given permits to operate timeshares.