In yet another application of artificial intelligence that will lead to massive time saving and greater productivity, Abu Dhabi’s PureHealth has launched the pilot phase of Nada, an AI-powered service that functions as a secure digital assistant.
Nada – a name based on an Arabic word that translates to gentle presence, attentiveness and calm clarity – will support physicians by capturing and organising clinical notes from medical conversations in real time.
Nada will enable physicians and healthcare providers reduce the time spent on clinical documentation by more than 50 per cent and reclaim an average of over two hours per clinician per day for direct patient care. It will help physicians focus fully on patients’ needs, reducing the need for manual notetaking and documentation during consultations, while ensuring that medical records remain accurate, comprehensive, and clinically reliable.
AI assistant cuts clinical paperwork
The pilot has been rolled out across selected PureHealth healthcare facilities as part of the group’s efforts to enhance patient experience and improve the documentation and understanding of clinical information through the deployment of advanced AI technologies within a framework that prioritises patient privacy, data security, and compliance with relevant regulatory standards in the emirate.
The technology demonstrated high levels of accuracy in capturing complex medical terminology and local dialects, supporting more precise clinical documentation and improving the quality and continuity of patient records.
Shaista Asif, Group Chief Executive Officer of PureHealth, commented: “Listening is the foundation of great healthcare. With Nada, we are strengthening the human connection at the heart of care by giving clinicians the freedom to truly engage with their patients.
“This is not about technology replacing human interaction, but about enabling it. By introducing Nada across our local and global hospitals, we are enhancing the patient experience at scale and reinforcing our commitment to delivering care that is attentive, accurate and deeply human.”
The benefits are both tangible and immediate for the patients. Consultations become more personal and less transactional, with doctors able to maintain eye contact, listen more closely and engage more meaningfully. Patients experience clearer communication, fewer repeated explanations and greater confidence that their concerns, symptoms and care plans are accurately reflected throughout their healthcare journey.
The pilot phase of Nada follows a rigorous, multi-phase evaluation and testing process conducted across SEHA’s hospital network in the UAE, spanning high-volume primary care settings, specialist services and complex tertiary hospital environments.
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