Company: Expo 2020 Dubai
Designation: Senior Vice President of Innovation and Future Technology
Mohammed Al Hashmi is charged with harnessing AI technology to enhance visitor experience at Expo 2020 Dubai. This includes creating shorter and faster queues, easier and more personalised access to information, and improved information provision to unlock opportunities for partners, participants and retailers, while also ensuring heightened security at the massive event.
Al Hashmi must ensure AI will be accessible to all at Expo 2020 through the event’s mobile apps, including a chatbox which will answer queries related to the Expo. This is expected to help free up the 30,000 volunteers who will need to provide personal service for more complex queries. In that regard, Al Hashmi and his team are working alongside the event’s technology partners Accenture, Cisco, Dark Matter, Etisalat, SAP, Siemens and others – to unlock AI capabilities in the areas.
Prior to his current position, Al Hashmi worked as the director general of the Gulf Business Foundation, and held various positions at Dubai Airport Free Zone and Dubai Aluminium.