President, Middle East and Africa
Raghu Malhotra is the president of Middle East and Africa for Mastercard and sits on the company’s global management committee.
Based in Dubai, Malhotra is responsible for driving the company’s strategy across 69 markets in the Middle East and Africa and has led the company’s transition to being a pioneer in bringing new electronic payment solutions and services to the region, spanning safety, security, data, artificial intelligence - and helping to advance social progress and inclusive growth.
Under his leadership, Mastercard has expanded its collaboration with Central Governments and public sector authorities across the Middle East and Africa, partnering to enhance the region’s infrastructure and digital ecosystem. In support of this, Mastercard has developed and launched a number of technology ‘global-firsts’ that are impacting the lives of millions of people: empowering citizens and businesses by creating interoperable mobile ecosystems; launching lending platforms which digitise and revolutionise supply chain management; bringing new levels of security to online and in-store purchases with path-breaking biometric technology; and introducing new energy and agriculture digital solutions to enable greater access and financial inclusion.
With a career spanning more than 25 years, Malhotra has held a variety of senior leadership roles at Mastercard, encompassing multiple geographies and functions.
Prior to joining the company, he served in a variety of senior leadership roles at Citicorp, American Express and ANZ Grindlays Bank.
Late last year, he told Arabian Business he sees Mastercard playing a major role in helping to craft the future of the financial sector in the region and beyond. “We’ll also play an increasing role partnering with governments and creating infrastructure that allows for efficiencies, whether it’s for the SME side, supply chain digitisation or financial inclusion… I see us playing a much bigger role in the Middle East and Africa,” he said.
Malhotra holds a number of board and advisory positions across international markets. He is a member of the US President’s Advisory Council on Doing Business in Africa (PAC-DBIA), and sits on the board of directors of both the US-Africa Business Center (part of the US Chamber of Commerce in Washington) and INJAZ (Junior Achievement Worldwide). He also sits as an observer on the board of directors for Network International, a company publicly listed on the London Stock Exchange and is a member of the World Economic Forum Africa Business Council.
He holds an honors degree in Commerce from the University of Delhi and an MBA from the Melbourne Business School, University of Melbourne. He also has participated in management training at IMD, Lausanne.