Hussein Malhas, VP Revenue – MENA, Infobip, on how businesses need to focus on improving customer communication in the post-pandemic world
customer engagement
customer engagement
Why customer experience, convenience and lifecycle engagement are key to evolving the idea of ‘Val-You’ in fashion retail
Digitalisation and ready access to information have enhanced customers’ awareness and knowledge, and following the reopening after a prolonged downtime, they are back in the market in large numbers