Dubai Police received 7.4 emergency calls last year and responded to 99.7 per cent within 10 seconds, according to official statistics.
Major General Pilot Ahmad Mohammed bin Thani, Assistant Commandant for Ports Affairs, recently inspected Dubai Police’s rapid response times and use of cutting-edge artificial intelligence (AI) technology.
Bin Thani reviewed last year’s statics where Dubai Police security patrols reached emergency sites in 2 minutes and 32 seconds, surpassing their goal of 3 minutes.
Dubai Police emergency response
Emergency calls to 999 had a response rate of 99.7 per cent within 10 seconds, outdoing the target of 97 per cent, with a total of 7.4m calls.
Bin Thani also examined the latest AI advancements, including the “Virtual Operations Room” smart goggles, a virtual reality application used to train staff by displaying various control room screens, including incident management systems, maps, and connected cameras.
Additionally, Bin Thani was briefed on the handheld wireless operations toolkit, which consolidates vital software for incident reporting, patrol surveillance, and seamless communication with the operations room.
He also inspected the state-of-the-art mobile operations vehicle, tailored for external event coverage and embedded with specialised applications and equipment.
Furthermore, Bin Thani was briefed about innovative projects within the General Department of Operations, which has acquired 22 intellectual properties (IP).
This includes an advanced course in operating drones and a programme for assessing call centres.
Follow us on
