Dubai Taxi Company (DTC) will continue to be the exclusive provider of taxi services at Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC) after it signed a five-year strategic partnership with Dubai Airports.
DTC has a long-standing relationship with Dubai Airports to service the growing influx of passengers and visitors. More than 93 million guests used both airports in 2024, resulting in six million limousine and taxi trips in 2024.
Annual trips from the airports are expected to increase by 33 per cent to reach over eight million by 2029. DTC has projected revenues to reach AED 2.5 billion ($680 million) over the five-year period.
DTC extends airport partnership
DTC started its partnership with Dubai Airports in 1997 with a modest fleet of just 100 taxis. Now the number one taxi operator, by market share, DTC operates a state-of-the-art airport fleet of approximately 900 taxis, including 700 dedicated airport taxis. In addition, it provides specialised pink taxis catering to families, women, and children, as well as accessible vehicles designed to serve People of Determination. The company’s fleet also features around 500 premium limousines, providing premium transportation services.
Mansoor Alfalasi, CEO of DTC, said: “The agreement demonstrates the strength of our relationship with Dubai Airports, which began in 1997. As the exclusive provider of taxi services at Dubai’s airports for more than two decades, we are committed to showcasing Dubai at its best to all passengers.
“With a team of well-trained drivers backed by sophisticated technology, DTC is committed to enhancing its operational capacity to align with the rapid growth and development at Dubai Airports, ensuring the continued delivery of world-class transportation services.”
The taxi and limousine services at Dubai Airports are equipped with smart dispatch systems and advanced instant booking technologies accessible through user-friendly apps. These systems allow passengers to easily and quickly book taxis and provide cashless payment options. All vehicles are monitored by DTC’s control centre, ensuring safe, efficient, and timely transportation for all customers.
In 2024, DTC doubled its dedicated taxi fleet at Dubai Airports. This expansion aimed to support airport transportation services and boost trip numbers by 30 per cent, helping reduce waiting times and improve service speed. This helped reduce having to divert regular city fleet towards the airport.
Paul Griffiths, CEO of Dubai Airports added: “Our goal at Dubai Airports is to create an effortless and seamless experience for every guest, from the moment they arrive at our airports to the moment they depart. Reliable, efficient, and well-integrated ground transport is a crucial part of that equation.
“This partnership with Dubai Taxi Company ensures that guests at DXB and DWC experience world-class mobility solutions from the road to the air, reflecting the speed, convenience, and service excellence we uphold across the entire airport journey.”
Founded in 1994 and now a public listed company, DTC is a leading provider of comprehensive mobility solutions in Dubai, operating a fleet of over 9,000 vehicles, including approximately 6,000 taxis and 18,000 drivers.
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