With everything available at the touch of a button, consumers no longer want to wait in a long queue, be placed on hold on the telephone, or carry around vast quantities of paperwork
digital experience
DMCC launches metaverse platform to drive Web3 engagement
The new metaverse platform offers users an interactive digital experience with unique features including gamified zones, a trading game, and a treasure hunt with prizes
American University of Sharjah wins Zoom Digital Campus Award
The award presentation took place at the Middle East’s technology exhibition, where Zoom executives presented the honour to AUS Chancellor Dr Tod Laursen, Executive Director of ICT and other members
Deloitte, Liferay partner to deliver future-ready digital experiences
The partnership was formalized during an MoU signing at GITEX Global
The application generation is upon us: Here are 5 things every business needs to know
With their lives now so dependent on digital services, the application generation prides itself on using only the most innovative, intuitive, and secure applications
Qatar Airways removes ‘unnecessary’ first-class seats from aircrafts
This strategic decision, announced by CEO Akbar Al Baker, shows a departure from the Qatar Airways’ luxury offerings
Mercedes-Benz to offer exclusive navigation system based on Google
The two giants have signed a long-term strategic partnership to drive innovation and create the next-generation digital luxury car experience
World’s highest 360° infinity pool in Dubai floats in the Metaverse
AURA Skypool Lounge will be made accessible through a digital space in the Metaverse
DCT Abu Dhabi and partners recreate the whole of Yas Island in the metaverse
Individuals in any part of the world will be able to experience all that Yas Island has to offer in a digital-first journey; Yas Island Metaverse expected to be completed in 2023
How UAE businesses can cope with nation’s digital economy ambition
Most UAE organisations understand that customer and employee experiences are paramount, there is a tendency to confuse user friendliness with user experience
Evaluating the role of CISOs in combating the risks of the ‘move fast, fail fast’ culture
CISOs should leverage their positions as risk managers to point out any and all instances where the delivery of agile IT has led to the abandonment of corporate governance
What do customers visiting malls in the region want above all else?
A Majid Al Futtaim survey has received feedback from,10,000 customers to determine their preferences and desires within malls, which are driving the top retail trends of 2022
Five steps to establish your enterprise as a customer experience leader
The link between customer experience (CX) and business performance is tangible, with CX leaders demonstrating revenue growth that is five times faster than their underperforming competitors
Nearly 90 percent of UAE consumers likely to monitor health with wearable tech in 2022: survey
Recent data showed that the global wearable healthcare market is projected to reach $30.1 billion by 2026 from $16.2 billion in 2021
Expo 2020 Dubai’s legacy lives on
Expo 2020 Dubai left lasting impressions and contributed to a sustainable digital infrastructure for future generations