dnata, the global air and travel services provider, has partnered with Dubai Police and unveiled a new centralised screening control room at its Dubai International Airport (DXB) cargo facility, which will allow for instant data sharing, streamlined workflows, and faster decision-making.
From a single high-tech command centre, Dubai Police officers can now remotely operate and monitor six X-ray screening machines across dnata’s warehouse. Each device is connected to One Cargo, dnata’s digital cargo management system that automates key business and operational functions.
Previously, screening was conducted at multiple warehouse locations, leading to higher resource use and reduced efficiency. The new centralised approach consolidates all processes into one hub, reducing screening time and improving throughput by around 3 percent annually.
The control room is equipped with advanced monitoring interfaces, live imaging, and automated reporting tools that ensure traceability across every stage of the screening process. It reduces manual touchpoints, enables advanced analytics, and helps optimise resource use, lowering unnecessary cargo movement and fuel consumption inside the facility.
dnata serves more than 120 airline customers and handles nearly 60,000 tonnes of cargo monthly at its DXB facility.
Guillaume Crozier, dnata’s Chief Cargo Officer, said: “Through close collaboration with Dubai Police, we’ve introduced a model that strengthens security, boosts efficiency, and reflects Dubai’s commitment to innovation.
“Dubai’s success as a global hub comes from a shared commitment between public and private partners. This collaboration with Dubai Police reflects that spirit – leveraging technology and trust to create a strong cargo ecosystem that keeps the city’s trade moving efficiently.”
More innovations coming
The new control room is one piece of dnata’s wider push to reimagine cargo operations through data, automation, and design thinking, including the use of robots and smart sensors.
Across its Dubai facilities, the company is exploring autonomous mobile robots (AMRs) that can move shipments safely and efficiently across the warehouse floor – reducing forklift movements and improving space utilisation.
dnata is also testing automated dimensioning and load-optimisation tools that use sensors and smart algorithms to capture the exact size and weight of every shipment. This allows teams to maximise space inside Unit Load Devices (ULDs), cut waste, and plan more precise, data-driven cargo flows.
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