Abu Dhabi International Airport has introduced an indoor taxi queue system.
Passengers can now wait for their taxi in an air-conditioned environment as opposed to the hot and steamy conditions outside.
The indoor taxi queue system is the first to be implemented in the UAE and the GCC.
“This is one of many initiatives that ADAC has introduced to enhance the comfort level of passengers,” said Mohammed Al Katheeri, deputy COO of Abu Dhabi Airports Company (ADAC).
To ensure optimal utilisation of the indoor taxi queue, ADAC has also recruited taxi coordinators and installed signage at key positions to lead passengers to the queue. The taxi coordinators direct passengers to the next available taxi and liaise with taxi companies to ensure that sufficient taxis are available at all times, especially during peak periods.
Besides improving the level of comfort for passengers, the indoor taxi queue system has also significantly enhanced traffic flow at the arrival area, according to ADAC.
Proper signage has been installed at key positions to lead passengers to the taxi queue area.
The new system is the latest addition in a series of internal improvements that have been introduced to improve the passenger experience.
New airport facilities include free internet and TV zones, dedicated smoking areas, new directory signs, and dedicated pre-check-in security points for premium passengers.
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