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Mascotte Health raises $1.2mn in pre-seed funding led by Nuwa Capital

UAE’s Mascotte Health plans to enhance tech-enabled services and launch a consumer-facing app for 24/7 pet care

Mascotte Health, the UAE-based tech-enabled veterinary practice operator, announced raising $1.2 million in pre-seed funding from a clutch of investors led by Nuwa Capital.

Angel investors from Uber, Turo, and Airbnb also participated in Masotte’s funding round.

The startup also announced the completion of its pilot programme, carried out in collaboration with select veterinary practices.

Mascotte Health: Revolutionising veterinary care

Mascotte Health currently offers veterinary clinics tech-enabled support infrastructure solutions, including virtual triage and customer experience.

The startup said it plans to deploy the fresh capital to expand its tech-enabled services for partner practices and also launch a consumer-facing app, offering 24/7 connected care to pet parents in the coming months.

Pairing its innovative platform and providing virtual veterinary services with a team of dedicated professionals, Mascotte Health aims to revolutionise the veterinary industry by seamlessly integrating veterinary professionals with cutting-edge technology.

“As their trusted operating partner, we are dedicated to building a full-stack veterinary support infrastructure that not only improves and optimises day-to-day operations but also addresses the immense stress faced by clinical staff,” said Bora Hamamcioglu, Founder and CEO of Mascotte Health.

“With the industry’s significant employee shortage and the ever-increasing number of pets, we recognise the need to enhance health outcomes for all stakeholders involved,” he added.

The company employs licensed and registered veterinary nurses, who are strategically paired with its partner clinics.

Its ‘virtual’ nurses handle a range of tasks such as handling client communication, contributing to an enhanced care experience and improved outcomes.

These outcomes encompass a decrease in no-shows, an increase in new appointments, a reduction in consultation time per client for its partner clinics.

Khaled Talhouni, Managing Partner at Nuwa Capital, said the fund’s investment in Mascotte reflected its belief in the team’s ability to excel in the veterinary care space.

“They have strategically differentiated themselves with a customer-centric approach, a steadfast focus on solid unit economics, and undeniable value for all stakeholders, including veterinary professionals and pet parents,” said Talhouni.

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