Dubai-based Emirates Airline has announced the addition of extra flights to Jeddah for the forthcoming Haj pilgrimage, which is due to begin around December 8.
Emirates will operate 31 additional flights to Jeddah, the closest airport base to the Holy City of Mecca, to cater for the increased passenger movement during this peak season.
It has appointed a dedicated group of airport staff to provide the best ground-handling services to passengers, while onboard they can interact with Arabic speaking cabin crew.
Adnan Kazim, senior vice president, Commercial Sales for Emirates Airline, said: “Emirates aims to provide all its customers with the very best service and convenience, particularly so at this significant time of year, when many Muslims want to make this important journey.”
The airline is also providing a 24-hour hotline number 800-8-971-487, offering pilgrims direct access to a travel consultant at any time of the day.
The toll free hotline facility, manned in Arabic and English, will be equipped with additional manpower over and above the existing team of travel consultants and will aid customers to book and alter their flight schedules as required.
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