Face recognition and the internet of things (IOT) can cut down time spent at security terminals, while intelligent machines can guide travellers to shopping discounts or food outlets. Meanwhile, machine learning can predict traveller behaviours to send them shopping offers available in real-time. Essentially, technology creates opportunities to increase employment across airports, increase passenger footfall and contribute to the economy of cities.
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Where can technology make air travel more bearable?
Rajendra Pawar and Sudhir Singh of NIIT Technologies point the way for a better airport experience for travellers