Taxi companies are required to place 90 percent of their fleet in operation during peak hours in Ramadan, said the Road and Transport Authority (RTA).
It comes in response to complaints from residents about taxis not stopping or refusal to take passengers for short distances during peak times, reported Khaleej Times.
A statement from the RTA said: “Iftar time is considered as peak hours for taxis and hence RTA always changes the peak hour times in Ramadan for all taxi franchise companies where they are required to have 90 percent of their fleet operation from 3.30pm to 7.30pm.
“The RTA also advises all commuters for advance booking through the Smart Taxi App or by calling 042080808. Commuters can also their complaints at 8009090.”
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