The Middle East hospitality industry has been through a period of difficulty, with the Covid-19 pandemic forcing the sector to adapt to a world in lockdown. While in 2020, the region’s hotels turned to customers closer to home, now international travel is back in full swing and, with it, the hospitality sector at large.
We were joined on AB In Focus by Mark Kirby, Head of Hospitality for the Emaar Hospitality Group who helped break down these trends and explain how customer needs have adapted and what we can expect to see on the horizon.
Watch the video above for the full interview.
(Source: ArabianBusiness YouTube channel)
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