The world’s best airlines have been rated and ranked in highly influential award ceremony organised by AirlineRatings.com.
It named Qatar Airways as its Airline of the Year for 2024.
Qatar Airways nudged out previous winners Air New Zealand as well as Korean Air, Cathay Pacific Airways and Emirates for the top spot.
World’s best airlines
The AirlineRatings.com Airline Excellence Awards, judged by five editors with more than 100 years of industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, safety rating, product rating, innovation and forward fleet orders.
AirlineRatings.com Editor-in-Chief Geoffrey Thomas said: “In our objective analysis, Qatar Airways came out number one in many key areas although it was a very close scoring for the top ten.
“The passenger reviews however scored Qatar Airways ahead of all airline and its consistency and high standard of service delivery came through in the feedback,” said Mr Thomas.
The Top 25 premium airline brands
- Qatar Airways
- Korean Air
- Cathay Pacific Airways
- Air New Zealand
- Emirates
- Air France/ KLM
- All Nippon Airways
- Etihad Airways
- Qantas
- Virgin Australia/Atlantic
- Vietnam Airlines
- Singapore Airlines
- EVA Air
- TAP Portugal
- JAL
- Finnair
- Hawaiian
- Alaska Airlines
- Lufthansa/Swiss
- Turkish Airlines
- IGA Group (British Airways & Iberia)
- Air Canada
- Delta Air Lines
- United Airlines
- American Airline
Qatar Airways Group Chief Executive Officer, Badr Mohammed Al Meer, said: “We, at Qatar Airways, stand for delivering exceptional customer experiences, and it is always reaffirming to be recognised for our relentless pursuit of service excellence.
“Receiving the ‘Airline of the Year’ accolade by Airline Ratings has reinforced our commitment to innovation and customer care that defines our brand.”
Qatar Airways picked up Best Business Class for the fifth year running and Best Catering and Air New Zealand won Best Economy Class.
Singapore Airlines won Best First Class, while Virgin Australia won Best Cabin Crew.
Best-In-Flight Entertainment and Best Premium Economy went to Emirates, while Qantas picked up Best Lounges.
Etihad Airways picked up Best Environmental Airline for the third year running.
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