UAE consumers show a preference for human interaction in customer support, with at least 68 per cent favouring people over AI systems, the report said
Emotional Intelligence
Latest in Emotional Intelligence
AI in hiring
Gaming meets hiring: Dubai-based recruitment platform to address job market disconnect
A new Dubai-based recruitment platform combines gaming and psychological profiling to revolutionise hiring processes, targeting a $150 million market share by 2027
corporate leadership
Can emotional intelligence define the future of leadership?
Emotional intelligence is reshaping leadership, fostering trust, collaboration, and adaptability as Gen Z reshapes workplace expectations and values
Bayt.com
Middle East workers identify ‘poor communication’ as main leadership obstacle: Report
The survey revealed key leadership traits and challenges that are shaping today’s workplace
Backability
Unicorn Hunter Silvina Moschini reveals the key to spotting the next billion-dollar startup
When scouting for the next “unicorns” like the Ubers and Starbucks of the world, what traits do savvy investors look for? Silvina Moschini, successful VC and producer of hit show Unicorn Hunters, shares her methodology with Arabian Business
critical thinking
Finding our ‘second curve’ can help us reveal our true, fulfilled selves
The quest for more is evolutionary: More money, more status, more possessions. But the reverse may suit us better, especially as we get older
Connectivity
Will “regenerative leadership” overtake ‘purpose’ as this year’s buzzword?
There is no doubt that we need purpose in our work, or that purpose is the driving force for so much of the positive change we are seeing seep into the corporate world, but is purpose alone enough to turn around the organisations of the future?
Ambiguity
Fire from ice: The case for building organisational anti-fragility
Anti-fragility is not a fantasy but a reality and a possibility, developing it allows us to convert crisis into opportunity
Emotional Intelligence
The new executive imperative: Can we learn emotional intelligence?
The ability to understand, empathise, and interact based on an acute awareness of our own and others’ emotions is the foundation for positive dialogue and strong professional relationships
Andy Fieldhouse
We’ve heard of IQ and EQ – but who works with RQ?
There is a rising tide of information and awareness around the importance of having empathy in the workplace, Andy Fieldhouse, author of Getting Teamwork Right, explores the need for – Relationship Intelligence
digital activities
Socially intelligent in a digital world
Individuals today need to increase their self-awareness, learn online and offline ethics, and respond to social media addiction
Boyden
Is behavioural economics the key to intelligent leadership?
Science is defining how humans behave and interact with each other, and consequently, how people react to leadership styles