UAE consumers show a preference for human interaction in customer support, with at least 68 per cent favouring people over AI systems, the report said
UAE consumers
Latest in UAE consumers
Artificial intelligence
UAE sees sharp rise in AI-assisted shopping with 70% adoption rate: Report
UAE retailers are responding to this trend, with 41% planning to invest in AI to support sales and marketing efforts over the next 12 months
Ramadan
UAE shoppers to spend $10bn in retail sector during Ramadan this year: Study
Increased spending, economic optimism, and Ramadan coinciding with spring and Mother’s Day are key retail drivers
American Express
American Express Middle East supports the evolving landscape of luxury travel and experiential gifting
According to American Express Middle East, today’s travellers are seeking more than just a destination – they’re in pursuit of curated journeys that cater to their individual preferences while offering enhanced comfort and exclusivity
Consumer goods
UAE consumer spending hit $3.7bn in Q3 as shoppers move online and seek quick commerce
UAE consumer spending increased by 4.8 per cent compared to same period last year
brand loyalty
UAE consumers show strong trust in Japanese brands, low confidence in Indian and Chinese makes: YouGov survey
Internationally, nearly half of consumers (48%) trust brands from Germany a lot, followed by Japan (45%) and the UK (36%), it showed
UAE
UAE shoppers splurge $3.8bn on FMCG, tech products in Q2 2024: Survey
The spending is a 3.4% increase from the same year-ago period
Clean water
UAE consumers believe clean and safe water will be an issue in the next 5 years: Study
However, the study revealed that an overwhelming majority of UAE consumers, 84 percent, believe that water scarcity can be effectively addressed
Abu Dhabi
UAE shoppers slash toy spending amid global inflation spike
A significant portion of UAE consumers have experienced a decrease in disposable income over the past year
Consumer Life Study 2023
GfK study reveals the mindset of UAE consumer behaviour, top priorities
The Consumer Life Study 2023 will be unveiled at its upcoming Insights Summit in Dubai on May 31
Brand View
e&, Mastercard announce new partnership across 16 Middle East, Asia and Africa markets
Customers will benefit from new digital finance technology
Abu Dhabi
Abu Dhabi’s Zadna Rating app to evaluate food outlet safety scores
It is an electronic platform, enabling residents and visitors to view food outlets compliance score, and improve their experience in Abu Dhabi
Carrefour
UAE supermarket locks prices as inflation spikes cost of living
Carrefour locks in the prices for over 200 products
Dubai
UAE e-commerce market to reach $9.2bn by 2026
Online shopping sales reached $4.8bn last year as Covid drives e-commerce sites in the UAE
buying behaviour
Mileage, fuel efficiency critical factors to buying pre-owned cars in the UAE, survey shows
Commissioned by Cars24, it shows more than half of UAE consumers are swayed by ‘kilometers-driven’ and ‘fuel efficiency’
expansion
UAE’s Lulu Group’s $2.9 billion expansion in retail network on track
The supermarket chain has a pipeline of 91 hypermarkets and stores lined up to open despite the Covid disruptions
diamonds
Lab-grown diamonds starting to sparkle in Middle East
More consumers are opting for the sustainable gems which require no mining and look identical to traditional diamonds