BMC Software has completed its acquisition of Remedy from Peregrine Systems for US$355 million as it looks to beef up its service management offerings. Remedy will bring its Action Request System solution into the fold, as well as its packaged applications that include help desk, asset management and customer support. The company will also swell BMC’s user base by more than 6,000 customers worldwide.”The combination of Remedy’s industry-leading service management and problem resolution capabilities, paired with BMC Software’s performance and availability management solutions will provide customers with powerful, integrated service management solutions,” says Bob Beauchamp, president and CEO, BMC Software. “Remedy’s products will extend BMC’s core market-leading data and systems management solutions to deliver the most comprehensive and integrated business service management solutions,” he adds.
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