Just days after Dubai Digital Authority revealed that transportation was the second largest contributor to Dubai’s economy and the fastest-growing category, the taxi sector reported a substantial growth rate of 10 percent in trips made during the first half of 2023 in comparison to the same period last year.
An RTA statement said it was the highest growth ever in the history of taxi services in the emirate.
The sector has witnessed steady growth over the past five years. The number of journeys in the first half of 2023 totalled 55 million, up from 50 million in the same period in 2022, representing a 10 percent increase. Ridership reached 96 million in H1 2023, up from 88.7 million in H1 2022.
Dubai’s taxi sector hits record growth milestone
Adel Shakri, Director of Planning and Business Development at RTA’s Public Transport Agency commented: “The market share of Hala Taxi service vehicles grew as much as 35 percent in H1 2023, up from 28 percent in the same period of 2022. Equally, the number of drivers in this sector soared from 19,000 to 26,000 in this period.
“This sector experienced unprecedented growth, marking its highest growth in recent years, particularly e-hailing of taxis, smart car rentals, and Hala Taxi service. The analysis of figures and ratios of the sector during the first half of 2023 reflects the thriving economy of Dubai, which cemented its standing as a prominent global hub for investment and tourism.”
The RTA also revealed that in the first half of 2022, approximately 50 percent of Hala Taxi trips had an estimated arrival time of less than 3.5 minutes.
However, in the first half of 2023, the efficiency improved with around 66 percent of Hala Taxi trips arriving within less than 3.5 minutes to pick up customers.