We noticed you're blocking ads.

Keep supporting great journalism by turning off your ad blocker.

Questions about why you are seeing this? Contact us

Font Size

- Aa +

Wed 1 Mar 2017 10:32 AM

Font Size

- Aa +

RTA bans car rental companies from keeping customers' data

'No private documents relating to the renter shall be retained'

RTA bans car rental companies from keeping customers' data
Companies are not allowed to retain passport or identity card details belonging to its customers.

Dubai’s Roads and Transport Authority (RTA) has banned car rental firms operating in the emirate from retaining sensitive data belonging to its customers, under revised conditions issued by the licensing agency.

Under new stipulations outlined issuing permits for car rental business in Dubai, the RTA said companies are not allowed to retain passport or identity card details belonging to its customers.

"No private documents relating to the renter shall be retained such as the passport or identity card," said Nasir Al-Haj, Director of Commercial Transport Activities, RTA’s Licensing Agency.

"The new conditions aim to improve the business practices of this sector, curb offences and risks, and define the roles and responsibilities of parties associated with this sector."

The revised conditions also stipulate that each office and branch must have a minimum number of vehicles.

“The [car rental] office is obliged to provide at least ten vehicles during the initial year in the head office and three vehicles in each branch," Al-Haj said, adding that in case an entity owns vehicles exceeding AED 600,000 in value, the head office shall have at least five vehicles.

Each car rental office has to has to be approved by the Department of Economic Development.

Arabian Business: why we're going behind a paywall

For all the latest transport news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.
Real news, real analysis and real insight have real value – especially at a time like this. Unlimited access ArabianBusiness.com can be unlocked for as little as $4.75 per month. Click here for more details.