TaxiDXB service launches in Concourse B, set to be extended to other concourses in the coming months
Hailing a taxi is now something you can do inside Dubai International Airport, as well as outside following the launch of the new free taxiDXB service in Concourse B.
Airport bosses said the service has been launched with the aim of making the customer journey through DXB’s concourses easier, adding that they plan to extend it to other concourses in the coming months.
A fleet of 15 eight-seater buggies are now available at pick-up points around the arrivals and departures level of concourse B, or to just hail when seen, a statement said.
It added that priority will be given to those who may find walking a challenge or have their hands full with young children, but the taxiDXB service is free for all to use and will take customers straight to their gate or one of the airport restaurants and shops.
“The introduction of taxiDXB is in direct response to the needs of our customers. The design of DXB’s concourses is very linear, which some customers told us they found hard to manage when they have to reach a gate at the opposite end but lends itself perfectly to a closed-loop buggy service,” said Frank McCrorie, SVP operations at Dubai Airports.
“We have operated similar services in the past, but this is entirely free for our customers and has proved very popular in the test phase.”