Emirates has announced Air Canada will join it in Terminal 3 of Dubai International Airport.
The move represents a customer service milestone in the two airlines’ strategic partnership.
Air Canada’s operations will move to Dubai International’s (DXB) flagship Terminal 3 as of July 26.
Air Canada joins Emirates in Terminal 3
Customers transiting in Dubai between the Americas on Air Canada and the Middle East, Indian subcontinent, Southeast Asia and Africa on Emirates will enjoy a seamless and expedited experience with the convenience of remaining in the same terminal.
Adnan Kazim, Emirates’ Chief Commercial Officer, said: “We are delighted to welcome Air Canada to Emirates Terminal 3 in Dubai, which marks another step forward in our strategic partnership to deliver even more value to travellers.
“Co-locating at T3 means Air Canada customers can enjoy a smooth connection experience when transiting in Dubai onto Emirates’ global network, and those eligible can enjoy access to Emirates’ signature Business Class Lounges and other hub facilities in Dubai prior to their flight.
“Working closely with Air Canada, we hope to further enhance travel experiences and offer even more convenient connectivity for travellers.”
Mark Galardo, Executive Vice President Network and Revenue Planning at Air Canada, said: “Air Canada’s new home at Dubai International Terminal 3 is an important milestone which underscores the significance of our strategic partnership with Emirates and the importance of our flights between the UAE and Canada.
“We extend our sincere appreciation to both Emirates and Dubai Airports for their partnership in facilitating this move, which will greatly benefit our mutual customers.”
Welcoming Air Canada to Terminal 3, Majed Al Joker, Chief Operating Officer of Dubai Airports, said, “In addition to a long history of partnership, Dubai Airports and Air Canada share a common goal of consistently delivering exceptional service and exceeding guest satisfaction.
“This relocation will streamline operations for Air Canada, enable us to optimise our airport’s efficiency and improve the overall travel experience.”
The first inbound Air Canada flight landing at Terminal 3 is scheduled to arrive on July 26, with the first outbound flight scheduled to depart from Dubai to Toronto on July 27.
Since November 2022, the carriers have expanded their codeshare relationship to 42 routes, enhanced their underlying interline agreement, developed a reciprocal loyalty partnership for customers to earn and redeem points, enhanced co-operation between their Cargo businesses and have increased capacity into their respective hubs.