Retailers in the GCC need to adopt a mix of physical and digital sales to prosper in coming years
GCC retail market
Latest in GCC retail market
E-commerce
India is a $60bn opportunity for GCC retailers, experts say
India’s digital revolution, with over 220 million online shoppers, provides fertile ground for GCC-based e-commerce platforms to expand their reach, experts said
GCC retail market
Retail trends 2025: TikTok shopping, AI-powered stores, instant deliveries and online groceries coming soon
A look ahead to 2025 reveals major changes ahead for the retail industry. Get the lowdown on 10 industry trends changing the way we shop
Coronavirus Pandemic
Revealed: The looming crisis facing the GCC retail supply chain
UAE Retail Industry Think Tank urges retailers and banks to come together to provide easier access to working capital to suppliers and manufacturers
Consumer preferences
Get ready for the future of retail
As consumers change, GCC retailers must do more than keep pace. They must transform and anticipate their customers’ needs, providing them with a dynamic and exciting retail experience
E-commerce
Cairo-based home goods marketplace Homzmart sets sights on Saudi expansion
General e-commerce in the kingdom is growing extremely fast – 35 percent a year – one of the fastest growth rates in the Arab world
consumer behaviour
Consumer spending in Saudi ramps up as pandemic winds down
Spending on travel, entertainment, dining and grocery shopping has increased in Saudi Arabia as the recovery from Covid-19 continues
E-commerce
Shopping festivals: Good or bad?
Whatever colour Friday you choose, black, white or even yellow – for brands looking to connect with shoppers, the size of the prize is vast
consumer behaviour
How Saudi Arabia and the UAE are driving GCC retail market
E-commerce currently makes up 3.8 percent in KSA and 4.2 percent of total retail in the UAE
brick and mortar business
How e-commerce penetration has doubled in Saudi Arabia
Consumer nature has shifted dramatically since the onset of Covid-19 that forced adoption of digital purchasing
Annabelle
Why working from home is benefiting one Dubai-based brand
Ladies nightwear, kids nightwear and loungewear brand, Annabelle, saw sales increase up to 40 percent last year as the office attire was replaced for a more casual look more befitting of the home setting
GCC retail market
Tata Group’s watch company to add 100 sales outlets across GCC in 2021
Titan’s expansion plan will also include opening five exclusive outlets in the UAE this year
ClickPost
Indian logistics intelligence venture ClickPost plans major expansion in the GCC
The Indian start-up is in talks with some of the leading companies in the luxury, apparel, cosmetics and pharma sectors in the Gulf in search of partnerships
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Apple
UAE’s top brands revealed – best companies at providing customer service
Arabian Business presents the results of the Service Hero customer satisfaction index, which reveals the top brands in the UAE last year with the highest scores for overall customer satisfaction. Service Hero’s Index provides a rigorous annual snapshot of consumer feelings and since 2010 has measured over 300,000 consumer voices covering more than 300 private sector companies.
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affordable brands
Revealed: Brands in Kuwait that are providing the best customer service
Arabian Business, in cooperation with Service Hero, presents the top brands in Kuwait last year with the highest scores for overall customer satisfaction. Service Hero’s Index provides a rigorous annual snapshot of consumer feelings and since 2010 has measured over 200,000 consumer voices covering more than 300 private sector companies.
Azadea Group
US fashion chain Urban Outfitters to open first store in Dubai Mall
Urban Outfitters is opening ‘soon’ with retail giant Azadea Group
Centrepoint
Dubai fashion retailer Centrepoint reveals Gulf expansion plan
Landmark Group’s largest fashion retailer says to open 18 new stores across locations in the GCC by June 2020